This document outlines 5 main strategies to improve your management and leadership. Each step helps you run a more successful business, by creating and managing a productive and passionate team.
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System Architect: Brad Sugars
Website: www.actioncoach.com
Generated as part of the www.BusinessSystemsSummit.com
Step 1: Create detailed and specific job descriptions for each of your top 10 employees.
- Make sure your people know what their job is, what they are expected to do, and the timeframe it should be done in.
- For the majority of employment positions, use a checklist and systemization.
Step 2: Create a culture of to-do lists, accountability and regular meetings with a specific purpose.
- Every day, team members create a daily list of their tasks for the next day. The manager checks these lists and makes sure tasks are prioritised.
- Every Friday, have each team member create a list of what needs to be done in the following week.
- On Monday morning have a weekly “work-in-progress” meeting with your people.
- Suggestion: Go through each weekly list and communicate, setting time frames by which jobs should be done.
- Suggestion: Go through each weekly list and communicate, setting time frames by which jobs should be done.
- On Thursday have a one-on-one meeting with each team member.
- Go over their weekly list, their key performance indicator and where they are with what they are doing.
Step 3: Identify key performance indicators and measure the activities and performance of your employees.
Step 4: Build tailored training programs for each employee.
- Profile your team, to understand their behavioural analysis and offer them training to improve their performance.
Step 5: The Five Pillars of Leadership
- Communicate with your team what is happening (what, where, how). Set and communicate the goals.
- Communicate the vision and the mission of the company.
- Communicate the company’s culture.
- Suggestion: If you haven’t documented your culture, visit Brad Sugars website actioncoach.com and take a look at their 14 points on culture.
- Suggestion: If you haven’t documented your culture, visit Brad Sugars website actioncoach.com and take a look at their 14 points on culture.
- When recruiting, find the right people and hire the best of the best.
- Every day, communicate recognition to someone in your organisation.
Definition of leadership and management:
- Management is about creating competent, productive people who know how they are doing their job.
- Leadership is about creating passionate, focused people. Give them a goal, a vision, a destination.
- To get the results in a business that we want, we need to have good management and good leadership. Management is where we start. If we see negative behaviours in an organisation, normally it’s due to a lack of management.
- Remember that great people build your company for you. The quality and calibre of your people come come to the quality and calibre of your management and your leadership.